Liability during clean up is a big issue with smoke damage on paintings and other artwork-collectible objects. I mean, we are specialized in treating paintings and all our professional art restoration services center around doing this correctly. How can an unprofessional person, hitting things with a sponge, do the same kind of quality work? Here’s an example:
We are located in sunny Southern California and even on this winter day, it was close to 70 degrees. When AIG insurance company and Elite-Restoration Inc. (disaster response company) agreed to fly me to Sun Valley, Idaho to inspect and estimate 40-60 smoke damaged items… I was unprepared psychologically for the -10 degree temperature when I walked out of my hotel in the morning. But traveling to help people get the right quality professional help is part our business.
For the on-site inspection I used the inventory (with a photo) that Elite-Restoration already had in hand and added to it my observations. When we opened up the storage facility, it stunk to high heaven! I reviewed each of the 40 framed items suggesting the ways that the smell could be permanently eliminated. Also of interest to the owners was a list of “pre-existing conditions” that could be worked on while they were being cleaned but for which AIG would not be responsible for paying but would help to “dial-in” the items to their best condition.
With my art conservation proposal and budget in hand, Elite-Restoration and AIG had a professional tool to help manage their project efficiently and to help take liability off their shoulders. In this case, the responsibility of this clean up job was given to FACL to perform which distanced Elite-Restoration from the liability of working on the valuable artwork and the items the family felt emotional about saving in its best condition. After all, the goal is to get back to pre-damaged condition and restore peace of mind to the insured.
FACL – Scott M. Haskins, Virginia Panizzon, Oriana Montemurro, Art Conservators 805 564 3438